FAQs

• How Do I Contact Your Customer Service?

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  Our modimal Customer Service Team is available Monday through Friday, 9 am - 5 pm ET, excluding holidays. You can reach us via email at hello@modimal.com (preferred and our fastest response), via chat using the icon in the right bottom cornern of our website, or via voicemail at +1(929) 460-3208. We will make sure to get back to you within 24 business hours.

• When Will My Order Ship?

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• Can I Cancel Or Modify My Order?

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• What are my shipping options?

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• What type of payment methods do you offer?

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• Which size will fit me best?

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  We offer product and body measurements on each of our products pages, just click on “Size Guide” to find your best fit. Measuring guides are included.

• How do I take care of my modimal pieces?

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• Where and how do you manufacture your products?

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• How do you find and evaluate your suppliers?

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• How do your suppliers support their workers?

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